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Highgate Private Hospital
Published
May 4, 2022
Location
17-19 View Rd, London N6 4DJ, London, United Kingdom
Job Type
Bank  
Department
Operations
Hours
Bank
Closing date
30/06/2022
Contact Name
Anita Thomas
Telephone number
02083473854
Hospital
  • Highgate Private Hospital (London)

Description

Are you an excellent administrator with experience working in healthcare environment, looking for a new flexible work opportunity. Come and join our outstanding Self-Pay & Contracts team as an administrator. 

JOB PURPOSE:

 Work within the Self-Pay & Contracts Department providing an efficient and courteous inpatient and outpatient appointment service, and keeping within the 18-week breach period for our NHS services.

Manage all private patient related enquiries and bookings over the telephone, online/email and face to face from initial enquiry through to booking and tracking. Success will be measured through performance in line with objectives – growth in specific types of bookings, conversion rates and other.

Develop the Self-Pay business within the hospital, by efficiently responding to patients.

Whilst carrying out all of the following duties it is expected that you will take responsibility for ensuring that customer care standards are met in accordance with the Customer Care Policy.

"With effect from 1 June 2022 Aspen Healthcare Ltd will be transferring to Nuffield Health, and all terms and conditions associated with any offer of employment that will commence on or after this date will align to Nuffield Health."

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