Parkside Private Hospital Logo
Parkside Private Hospital
December 7, 2021
53 Parkside, Wimbledon, London, SW19 5NX, Wimbledon, United Kingdom
Job Type
37.5 hours per week - full time
Closing date
Contact Name
Telephone number
T: 020 8247 3445, M: 07885 239953
  • Parkside Private Hospital


Parkside Private Hospital is one of the leading private hospitals in South-West London. We opened in 1983 and are located opposite Wimbledon Common. Our hospital is easily accessible from Central London and the surrounding areas.

We are recruiting for a Patient Accounts Officer to join our Team at Parkside Private Hospital, Wimbledon.

Parkside Hospital is part of Aspen Healthcare. We strive to be the leading provider of independent healthcare. We are committed to excellence and the highest quality standards of patient care.

Aspen won Gold at the 2021 UK Employee Experience Awards (UKEXA) in the ‘Health and Well-being of Employees’ category and Bronze award in the ‘Best Place to Work’

More details:

“Individually different. Together better.”


The Patient Accounts Officer will support the cash flow process by liaising with patients and insurers, will deal with patients' queries with regard to financial aspects of their stay in the hospital will continuously improve revenue capture and provide exceptional patient experience.


  • Obtaining all appropriate insurance pre-authorisations for treatment.
  • Billing and dispatching invoices and sending claim forms to the relevant insurance companies
  • Use the EDI system to electronically send bills to relevant insurance companies on a timely basis and take ownership of correcting failed bills including ensuring the reasons are investigated and rectified.
  • Familiarisation with all medical insurance schemes available.
  • To process and receipt patient payments/refunds and posting to the system to ensure accuracy of each patient’s account and to facilitate prompt revenue collection.
  • Handle billing queries from patients, insurers and consultants, including management of the dedicated mailbox.
  • Run the end of day credit card terminal process.
  • Familiarisation with all medical insurance schemes available.
  • Assist with pricing queries where required.
  • General office duties and assistance in other areas should the need arise.

In return we offer:

  • FREE access to Nuffield Health Fitness & Wellbeing Gym
  • Retail, leisure and holiday discounts
  • Company funded Practical Health Plan
  • Medical cover
  • Pension scheme
  • In-house “Investing In You” training program
  • Career development opportunities
  • Support for continuing professional development
  • Annual leave entitlement that increases with service
  • Access to a free, 24/7, Online GP service
  • Employee Assistance program
  • Cycle to work scheme
  • Employee referral scheme

If this sounds like your next career move apply online for an immediate interview and visit our website for more details on

Due to the large number of applicants that we receive if you have not been contacted within 14 days of your application please assume that you have been unsuccessful.

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