Parkside Private Hospital Logo
Parkside Private Hospital
November 18, 2021
53 Parkside, Wimbledon, London, SW19 5NX, Wimbledon, United Kingdom
Job Type
37.5 hours per week - full time
Closing date
Job Description
Contact Name
Tundie Berczi
Telephone number
T: 020 8247 3445
Contact Email
  • Parkside Private Hospital


We are seeking a Patient Accounts Officer with demonstrable experience in a healthcare environment and fee collection to support our existing accounts team at Parkside Private Hospital, Wimbledon.

The role:

The Patient Accounts Officer will support the cash flow process by liaising with patients and insurers, will deal with patients' queries with regard to financial aspects of their stay in the hospital will continuously improve revenue capture and provide exceptional patient experience.

The Responsibilities:

  • Obtaining all appropriate insurance pre-authorisations for treatment.
  • Billing and dispatching invoices and sending claim forms to the relevant insurance companies
  • Use the EDI system to electronically send bills to relevant insurance companies on a timely basis and take ownership of correcting failed bills including ensuring the reasons are investigated and rectified.
  • Familiarisation with all medical insurance schemes available.
  • To process and receipt patient payments/refunds and posting to the system to ensure accuracy of each patient’s account and to facilitate prompt revenue collection.
  • Handle billing queries from patients, insurers and consultants, including management of the dedicated mailbox.
  • Run the end of day credit card terminal process.
  • Familiarisation with all medical insurance schemes available.
  • Assist with pricing queries where required.
  • General office duties and assistance in other areas should the need arise.

The benefits:

Competitive salary and benefits package that includes access to private healthcare cover after 1 years’ service and also a range of lifestyle and financial well-being benefits.

One of Aspen Healthcare’s values is “Investing in Excellence”.  You can therefore expect us to develop your skills whilst working with us to deliver word-class healthcare.

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