We have created a learning and development programme called ‘Investing in You’. If you work for Aspen Healthcare, we will invest in your success. We will support you to:
- develop the skills and knowledge needed in your role
- take control of your own professional and personal development
- embrace new challenges
- achieve your career ambitions
Here are some of the training and career development opportunities at Aspen Healthcare:
When you join Aspen Healthcare, we warmly welcome you into our team. There is a comprehensive induction programme to help you become familiar with your role and the site where you work. We prepare a training plan tailored to your individual requirements.
After completing your induction, you have a three-month probationary review with your manager. You then have ongoing annual appraisals with reviews of your set objectives. This allows you and your manager to discuss your training needs and prepare a personal development plan.
Statutory and mandatory learning
As a healthcare organisation, we have a legal duty to ensure that all employees are trained to carry out their role professionally and safely.
Aspen Healthcare has joined with Skills for Health to provide the statutory and mandatory training for your role in the healthcare industry. You learn about many core topics on an eLearning platform and others are taught at classroom sessions.
The Skills for Health eLearning courses include equality, diversity and human rights, infection prevention and control, coronavirus awareness, and safeguarding adults and children. Once you have successfully completed your mandatory learning, you can request to do more training from the full list of 24 courses.
Investing in You
Under our ‘Investing in You’ learning and development programme, we offer a range of training courses every year. These include clinical and non-clinical courses. In some cases, the courses contribute towards regular continuing professional development (CPD).
Each course is designed to help you progress in your role and expand your knowledge or skills. We currently offer over 30 courses, which can be divided into these main categories:
- Wellbeing courses (for example, managing mental health in the workplace)
- Information Technology (IT) courses (for example, Microsoft Excel courses)
- Development courses (for example, prioritising and planning or multi-tasking at work)
- Customer service courses (for example, understanding Aspen Healthcare’s values)
- Leadership development courses (for example, finance for non-finance managers)
- Clinical development courses (for example, a four-day clinical leadership programme)
- Safety courses (for example, an introduction to Aspen Healthcare’s patient safety programme called STEP-Up to Safety)
WorldHost Principles of Customer Service training
WorldHost is a nationally recognised training programme on delivering excellent customer service. The training covers hospitality, good first impressions, telephone manner and communication skills.
At Aspen Healthcare, we aim to train all our staff on the WorldHost Principles of Customer Service. Whatever your role, you can attend a fun, interactive workshop and become a fully trained WorldHost Customer Service Champion. This ensures that everyone understands the importance of customer service in the healthcare industry.
Right to request time off for study or training
When you have completed 26 weeks’ service, you have the right to request time off for study or training. In some cases, you may be able to take paid study leave if the course is relevant to your current or future job development. We carefully consider all requests in line with business needs.
Training at individual Aspen Healthcare sites
Each Aspen Healthcare site has their own training budget. Individual sites often support employees to develop their skills by attending external clinical or non-clinical courses.
We have funded some of our employees to study towards professional or vocational qualifications. For example, some of our healthcare staff have trained to become Surgical First Assistants. This means that they can provide competent surgical assistance under a surgeon’s direct supervision in our operating theatres. Some of our non-clinical employees have completed accounting courses with the Association of Chartered Certified Accountants (ACCA).
Wherever possible, we support your career goals.
‘I started working at Cancer Centre London in August 2005 in the capacity of a senior radiographer. My current role is Head of Radiotherapy and Quality. I am responsible for all aspects of delivering radiotherapy and ensuring that the highest quality standards are maintained at Cancer Centre London.’Keisha Robinson
‘I was trained to deliver WorldHost Customer Service workshops and ran these sessions successfully. This enabled The Holly Private Hospital to be awarded WorldHost Recognised Business status. We were the first private hospital in the UK to get this national accreditation for our commitment to customer service.’Barnette Lessem
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